[UPDATED] Salesforce CRT-271 Certification Exam Questions [Q27-Q45]

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[UPDATED] Salesforce CRT-271 Certification Exam Questions

Quickly and Easily Pass Salesforce Exam with CRT-271 real Dumps

QUESTION 27
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

Create1 Community for both customers and partners

Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community

Create 1 Community for both Customers and Partners and enable Super User Access for Partners

Create 2 Communities 1 Partner Community and 1 Customer Community

QUESTION 28
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:

Use a shared Bootstrap CSS file in all of the Communities

Ensure that all Communities are only using standard Lighting Components

Create a standard theme that is used in all of the Communities

Ensure that all Community managers use the same CSS standards in all pages

QUESTION 29
Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?

In the Community Management search page.

In the Community Builder site global settings page.

In the Community Management preferences page.

In the Community Builder global search component properties.

QUESTION 30
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Add the Global Header permission set to all Community users

Edit the Partner Community profile so that the Knowledge tab is visible

Update the Admin profile so that the Knowledge tab is visible

Create a Knowledge article and make it visible to the appropriate channel

QUESTION 31
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:

Tabs + Visualforce Community

Salesforce Sites

Koa or Kokua Community template

Lightning Community

QUESTION 32
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Admin to fulfil these requirements?
Choose 2 answers

Set up partner accounts with two roles

Set up partner accounts with one role

Use sharing rules to grant sales managers access to sales employees’ data

Make the sales manager the Super User on the partner account

QUESTION 33
Your company has provided you with a list of ‘Bad Words’ that they would like community users prevented from posting in the community. What do you use to achieve this?

Enable Automatic Sensitive Word Filtering

Content Criteria & Rate Rules

Member Criteria & Rules

Moderation Rules

Content Criteria & Content Rules

Member Rules

QUESTION 34
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers

Any community member can pin a post to the top of the feed

The person who posted the question can select the best answer

The person who answered the question can select the best answer

An authorised user can pin a post to the top ofthe feed

The community moderator can select the best answer

QUESTION 35
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:

Customise the user registration page to include the user agreement and “complete registration on acknowledgement”

Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted

Build a site.com page with a user agreement and replace the login page with “complete registration on acknowledgement”

Redirect users to a custom page displaying a user agreement before users login for the first time

Use login flows to show the user agreement when Community users log in for the first time

QUESTION 36
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

Download the Advanced Community Moderation lightning component and configure it in the Community Builder

Use a Community Moderation Rule

Define Community Member Criteria

Leverage the Community Cloud Moderation API with APEX

QUESTION 37
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?

Create unlisted groups and add project records to the group

Add private groups and add project records to the group

Build a custom Visualforce project space and control access through sharing

Use custom objects, record feeds, and control access through sharing

QUESTION 38
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?

Managed Package

Metadata API

Change Set

Unmanaged Package

QUESTION 39
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

Performance test the Community with a large number of members with increased activity

Test the Community for member activity, including cases and articles

Formalize the member registration process, including automating the account assignment or person account creation

Make sure customers are NOT members of other Salesforce Communities

QUESTION 40
Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers Select one or more of the following:

Salesforce Essentials and Customer Community

Enterprise Edition and Customer Community Plus

Professional Edition and Customer Community Plus

Unlimited Edition and Customer Community

Enterprise Edition and Customer Community

QUESTION 41
Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting upasset sharing to ensure that Community users can see their account assets?
Select one or more of the following:

Create a sharing rule for each accounts

Use Apex managed sharing to grant access to the Community users

Implement the role hierarchy on the Customer Community

Set up a sharing set that references the Account ID on the asset

QUESTION 42
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:

Turn the sandbox Community to Inactive status before deploying the metadata to production

Add the Community user profile(s) as members of the Community before activating production

Uncheck “Send Welcome Email” in production Workspaces before deployment

Deploy the changes to production using change sets to disable the welcome email

Change the Community membership of sandbox Community users from Profiles to Permission Sets

QUESTION 43
Universal Containers uses Community to grant customers secure access to their accounts, orders, and invoices.
All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements?

Leverage the Account team to grant affiliates access to the Account.

Use Apex without sharing to control affiliates’ access to the Account.

Create a public group for affiliates and grant Account access using sharing rules.

Add a Sharing Set on the Account associated to the Affiliate profile.

QUESTION 44
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?

Refresh the Salesforce component list In Community Builder

Upgrade the template to like latest version

Enable Chatter for the one

Un publish and republish the Napili template

QUESTION 45
Universal Containers needs to create a Community that meets the following requirements:
– Self-Service Support Community, in which customer and partner users are community members
– Partner users help Universal Containers by adding or resolving cases for their customers within the Community
– Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
– Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:

Customer Community Plus licence

Partner Community licence

Employee Community licence

Customer Community licence

The CRT-271 exam covers a range of topics, including community setup, customization, user management, content management, and security. Candidates should have a strong understanding of Salesforce best practices and be able to apply these practices to their work with Community Cloud. Additionally, candidates should be familiar with the features and functionality of Community Cloud, including the ability to create and manage custom objects, workflows, and reports.

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