(Mar-2025) Get professional help from our HP2-I57 Dumps PDF [Q13-Q29]

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(Mar-2025) Get professional help from our HP2-I57 Dumps PDF

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NEW QUESTION 13
What are the benefits that Premium+ Support provides to customers? (Select three.)

Automated ticketing streamlines & expedites repairs with high-quality support

Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail

Ability to monitor the entire customer fleet of HP and non-HP devices

24×7 remote support in all countries where HP provides coverage

Availability for purchase throughout the entire product lifecycle

NEW QUESTION 14
Which features do the Predefined Asset Tags include? (Select two).

Device data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address

Predefined artwork and placement of the tag on the device chassis and/or packaging

BIOS asset tagging

Custom logo

NEW QUESTION 15

NEW QUESTION 16
Name two specific pain points a customer might have that HP Premium+ Support Services can help address.
(Select two.)

Customer needs to focus on CapEx rather than OpEx.

Customer is facing increased cyberthreats.

Employees are less productive due to maintenance issues.

Customer is not set up for remote or hybrid working.

Changing trends have had a negative impact on business performance.

NEW QUESTION 17
An enterprise manufacturing company is considering adjusting their business processes in order to keep employees productive and thriving in a hybrid environment. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two of the key aspects the IT manager should focus on addressing in the company’sproposed hybrid workforce plan aimed at keeping employees productive in today’s reality? (Select two.)

70% of digital leaders state a skills shortage prevents them from keeping up with the pace of change.

Generative Al has IT decision-makers questioning where to prioritize budgets.

As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.

IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

NEW QUESTION 18
It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard.
Which are characteristics of being an effective strategic advisor? (Select three.)

Identifying things your customer’s employees say they’re missing in their IT support today

Actively listening and taking notes

Assuming all customers need the same set of blueprints to get them where they need to go

Focusing only on asking questions related to services solutions since hardware is separate

Asking leading questions to understand your customers’ pain points

NEW QUESTION 19
Name a capability available within HP Essential Support.

Ability to order replacement parts from HP for defective third-party components

Online status tracking during repair of product while at the repair center

Remote problem diagnosis and troubleshooting to resolve most issues

Guaranteed 24 x 7 support and next-day turnaround

NEW QUESTION 20
When can Device Life Extension be attached to hardware sales?

HP Device Life Extension is not available for HP hardware sales.

HP Device Life Extension can be sold anytime during the lifecycle of the hardware.

HP Device Life Extension is sold on preconfigured hardware as a part of Configuration and Deployment Services.

HP Device Life Extension can complement new hardware sales or can be sold within the warranty period of existing hardware.

NEW QUESTION 21

NEW QUESTION 22
The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?

Whether the PC models are G10+ models vs. G8/G9 models

Whether the service will cover HP devices only or HP and non-HP devices

Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal

Whether you are an HP Synergy, Power, or Power Services partner