[Oct-2023] Get 100% Real Certified-Business-Analyst Exam Questions, Accurate & Verified ExamCost Dumps in the Real Exam! [Q156-Q171]

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[Oct-2023] Get 100% Real Certified-Business-Analyst Exam Questions, Accurate & Verified ExamCost Dumps in the Real Exam!

Pass Your Salesforce Business Analyst Exams Fast. All Top Certified-Business-Analyst Exam Questions Are Covered.

Salesforce Certified-Business-Analyst certification validates the skills and knowledge of business analysts in Salesforce. It is a valuable credential that demonstrates that the individual has the expertise to design and implement Salesforce solutions that meet the needs of their organization. Salesforce Certified Business Analyst Exam certification is recognized globally and is highly respected in the industry. It provides a competitive edge to professionals who are seeking career advancement opportunities in the Salesforce ecosystem.

To become a Salesforce Certified-Business-Analyst, candidates need to pass a 60-question, multiple-choice exam in 105 minutes. Certified-Business-Analyst exam fee is $200, and candidates can take the exam either online or in-person at a testing center. Salesforce Certified Business Analyst Exam certification is valid for two years, and candidates need to maintain their certification by completing the maintenance requirements. Salesforce Certified Business Analyst Exam certification exam is designed to evaluate the candidate’s understanding of Salesforce functionality, best practices, and industry standards. A Salesforce Certified-Business-Analyst certification can help professionals advance their career in the Salesforce ecosystem and demonstrate their expertise to potential employers.

NEW QUESTION 156
A business analyst is using storytelling to communicate the vision for a Salesforce solution to business stakeholders.
Which storytelling technique should the BA use in their initial demo of a solution to business stakeholders?

Highlight a perspective from testing feedback that identifies bugs and pain points in their business challenges.

Give a perspective from a relatable persona that shows the development team can solve their business challenges.

Describe a perspective from the business requirements document that addresses architectural concerns based on their business challenges.

NEW QUESTION 157
While working on a new Sales Cloud feature request for the sales team at Northern Trail Outfitters, the business analyst (BA) uncovers a workflow which could have an impact on the service team. The sales director assures the BA that the impact to service would be minimal.
Which step should the BA take next?

Review the effort and impacts with the service team, and work to align requirements across the teams.

Continue with the effort as defined by sales and add a backlog item to review the service impacts in the future.

Prioritize the effort as defined by sales and ask the director to review any service impacts. .

NEW QUESTION 158
The Business analyst (BA) at Northern Outfitters (NTO) has gathered preliminary functional requirements for an upcoming Salesforce implementation project. Before translating these requirements into user stories, the BA wants to gain additional perspective, feedback, and detail on the requirements from the NTO team.
Which document should help the BA gather this information?

Stakeholder analysis

Business analysis plan

Current state analyst

NEW QUESTION 159
Cloud Kicks has completed the user acceptance testing (UAT) phase of a major update to Sales Cloud for its EMEA sales team.
How should the business analyst help the EMEA sales team learn the new features?

Organize user groups by permission set and train each team.

Document key changes and gather feedback to update the backlog.

Build tooltips and discoverable content in the new console layouts.

NEW QUESTION 160
The business analyst (BA) at Cloud Kicks has been interviewing customer service team members who use Service Cloud to understand the steps they take to complete their daily work. The BA is working on a solution to improve their productivity by identifying each step and documenting its purpose.
Which type of requirement documentation is the BA using in this scenario?

Process mapping
Value stream mapping

Data modeling

NEW QUESTION 161
Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it’s a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution.
Which method should the BA use to start collecting data?

Brainstorming and prototyping

Observation and interviewing

focus groups and workshops

NEW QUESTION 162
The technical team at Cloud Kicks is trying to deliver one of its Salesforce customizations. The business analyst (BA) has been asked to put assignments, test plans, decisions, and milestones in writing and share this document with stakeholders so there is less potential for confusion.
Which tactical document should the BA use to capture features?

Business analysis plan

User Acceptance Test plan

Release plan

NEW QUESTION 163
Universal Containers is implementing a Salesforce solution that’s designed to transform its customer service division. During sprint planning, it was determined that the development team would be able to successfully deliver all remaining work items. However, due to unplanned delays, the development team is now at risk of being unable to complete the work items.

The project manager has asked for the business analyst’s (BA) help to prioritize the remaining work items.
The development team has 16 hours of capacity remaining and is focused on launching a minimum viable product (MVP) of the customer service solution as soon as possible.
Which work items should the BA prioritize with the remaining 16 hours of development capacity?
US-4008 and US-4009

US-4008 and US-4009

US-4007 and US-4009

US-4009 and US-4010

NEW QUESTION 164
The Salesforce project team at Universal Containers is reviewing a backlog of user stories to add to an sprint.
The team is unsure of which story to begin working on.
What should the business analyst do to help with prioritization?

Verify acceptance criteria.

Identify dependent components.

Delete the definition of done

NEW QUESTION 165
During a sprint grooming session for the Sales Cloud implementation at Cloud Kicks, the development team mentions the step “Code Review by Technical Architect” listed within the acceptance criteria needs to be adjusted.
Which location should the business analyst move this item to?

Project plan

Definition of done

Pull request template

NEW QUESTION 166
Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.
What did the business analyst overlook before recommending that the release go live?

The AT should have been performed with enough time to resolve bugs in the new feature,

The UAT should have been performed with both peak load and average load simulation.

The UAT should have been performed by customers who are familiar with the products.

NEW QUESTION 167
The project team is building a Sales Cloud implementation. The business analyst (BA) wants to make sure the solution meets the needs of the business. The BA needs to identify where user testing should occur and who should participate.
Which approach should the BA follow?

Create a scratch org and give the development team access to it.

Create a partial sandbox and give the VP of sales access to it.

Create a full copy sandbox and give power users access to it

NEW QUESTION 168
Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it’s a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution.
Which method should the BA use to start collecting data?

Brainstorming and prototyping

Observation and interviewing

focus groups and workshops

NEW QUESTION 169
The Cloud Kicks admin is getting ready to release a record-triggered flow that auto-generates Renewal Opportunity Order Line Items once an Opportunity is Closed/Won for a sales team user story.
During user acceptance testing, what should the business analyst do to ensure the solution fulfills the needs of the sales team?

Draft a list of test cases and scripts and choose “Run flow as another user” to debug the flow as a sales team user to identify and fix bugs.

Choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, and scripts that match real-world scenarios.

Collaborate with the admin and a power user to test the flow for scalability, robustness, and maintainability in a sandbox.

NEW QUESTION 170
Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource.
What does an activity box marked “C Customer’ mean?

The customer should be responsible.

The customer should be informed.

The customer should be consulted.

NEW QUESTION 171
An executive at Cloud Kicks has tasked the internal Salesforce staff with the optimization of a very manual process in its Salesforce org,
What should the business analyst do first before a future state is proposed to key stakeholders?

Manage project integrations with the technical team.

Discuss project trade-offs with the executive sponsor.

Hold a kickoff meeting to set expectations with the project team.